Privacy Policy

Last Updated: October 24, 2025


1. Introduction

The Cancer Treatment and Support Foundation Inc. (“CTSFI,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a donation, or contact us.

By using our website, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

We collect limited information to provide our services and improve your experience:

a. Contact Form Information
When you reach out through our website’s contact form, we collect:

  • Your name

  • Your email address

This information is used only to respond to your inquiries.

b. Donation Information
When you make a donation, you are redirected to secure, third-party payment processors such as DragonPay, PayPal, or GCash. CTSFI does not collect or store your payment card or banking details. We receive only basic transaction information (such as donor name, amount, and transaction confirmation) for acknowledgment and official receipt issuance.

c. Non-Personal Information
Our website automatically collects limited technical data such as your IP address, browser type, and pages visited. This helps us improve website performance and user experience.


3. How We Use Your Information

CTSFI uses collected data to:

  • Process and acknowledge donations

  • Issue official receipts

  • Respond to inquiries and requests

  • Improve our website and outreach programs

  • Comply with government and accreditation requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.


4. Data Storage and Security

Your data is securely stored on our website hosting platform and accessible only to authorized CTSFI staff. We implement technical and organizational measures to prevent unauthorized access, disclosure, or misuse of personal information.

While we take reasonable precautions, please note that no method of transmission over the Internet is completely secure.


5. Donations and Payment Security

All donations are processed through trusted, secure third-party providers — DragonPay, PayPal, and GCash. These platforms handle payment information according to their own privacy and security standards. CTSFI does not collect or store card or account details on its servers.

Official receipts are issued electronically or manually depending on donor preference.


6. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law, accounting, or accreditation regulations.


7. Use of Google Analytics

Our website uses Google Analytics 4 (GA4) to help us understand visitor behavior and improve site performance. GA4 collects anonymous data such as page views, session duration, and user device type. No personally identifiable information is collected.

You can disable cookies or analytics tracking through your browser settings at any time.


8. Your Data Privacy Rights

In accordance with the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:

  • Access personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for data processing

To exercise these rights, please contact us through the details below.


9. Updates to This Policy

CTSFI may update this Privacy Policy from time to time to reflect changes in our practices or compliance requirements. Updates will be posted on this page with the revised “Last Updated” date.


10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Cancer Treatment and Support Foundation Inc.
19 C. Salvador St., Varsity Hills, Loyola Heights,
Quezon City, Philippines
? +63 917 830 3822
?? info@the-cancer-foundation.org